FAQs

  • Yes please. On booking your appointment you will be asked to complete a pre-treatment consultation form. This enables Rachel to check for contra-indications and to prepare for your appointment and will also ensure you have as much hands-on time as possible.

  • Rachel treats a range of skin conditions and concerns such as rosacea, eczema, pigmentation, premature aging and perioral dermatitis. However many people come to Rachel just because they want healthy, radiant skin and are overwhelmed with all the skincare options available.

  • Please click on the ‘Book’ button and it will take you through to the Booking system.

  • Rachel is very happy to receive Whatsapp messages and emails. Please be aware that she is often with clients but will aim to respond within 48 hours.

  • Unfortunately not – one of the unique things about Dermaviduals is that it is tailor-made to your skin so only existing clients who have had a full consultation can purchase the products.

  • Overground
    The nearest station is Homerton Overground (Mildmay line) – 12 min walk

    Buses
    242 (Millfields Road/Clapton Park bus stop - 5 min walk)

    38, 55, 106, 253, 254 (Glenarm Road or Clapton Girls Academy bus stop -15 min walk)

  • Yes – there is parking outside

    Monday-Friday - Rachel can supply a 2 hour parking voucher for £2

    Saturday - parking is free

  • Ideally yes, so you get the maximum from the treatment but do not worry if you are wearing make up.

  • Yes, please bring them with you.

  • Please give 48 hours notice of cancellation. Less than 48 hours you will lose your 50% deposit as it would be unlikely that Rachel could fill that space.

    ‘No shows’ will be charged the full cost of the treatment.